Vulcan Business Solutions Blog

WFH is here to stay. Are you ready? The year 2020 was nothing like what we had seen before. At a certain point in time, it felt like the world would come to a standstill. With lockdowns and travel restrictions imposed across the world, businesses were pushed into a ‘new normal’. One of the things that was a part of the ‘new normal’, was working from home. This WFH set up brought along with it multiple challenges, especially to those organizations which weren’t into this model already. Accessing critical work information, carrying out meetings on Zoom, attending conferences remotely and even setting up trade show booths online, were all new concepts. While the pandemic may be temporary, one thing is certain--the remote work culture is not. WFH existed even before the Coronavirus pandemic. There were a sizable number of companies--primarily in the IT industry that routinely hired remote workforce. Freelancers operated remotely too for the most part. However, the pandemic forced every com

What’s your argument against an SLA with an MSP? (And why it doesn’t hold water) Part-2 In our last blog post, we discussed 3 reasons SMBs usually cite for not signing a service level agreement with an MSP. In this blog post, we suggest how an SLA with an MSP will add value to your business, irrespective of your business size, budget and the presence of an in-house IT team. Reason#1: Our IT requirements are limited IT is not a one-time thing where you can follow a set-it-and-forget-it approach. Want this to run smoothly? IT needs regular maintenance-- a service level agreement with an MSP is the answer. Regular data backups, timely security patch application, software updates, etc, are all important and won’t happen unless you have a dedicated resource working on them. Plus, there’s the issue of network latency. Services like periodic network monitoring offered by MSPs ensure that any latency issues are identified and taken care of before they result in a major system failure. Reason#

How the Coronavirus crisis is the gateway to the other kind of virus To say the COVID-19 pandemic gave the whole world a tough time would be an understatement. Economies collapsed, joblessness rose, people lost their loved ones and livelihoods to the disease. Adding to this situation was the need for social distancing and self-isolation which took a toll on mental health of millions across the world. 10 months into the pandemic or perhaps even before, people started growing tired of it and just when it seemed like humankind will give up collectively, there was a light at the end of the tunnel--Vaccines. While the news of the first vaccine being approved and then administered in December 2020, was a huge victory for humankind and rightly welcomed with claps and cheers, cybercriminals were cheering too. For cybercriminals, this was a great opportunity to exploit the eager, mentally fatigued and vulnerable populace. Emails were sent with phishing links disguised as genuine which urged the

Equip your business with the IT foundation it needs to compete and win In a recent industry survey, it was found that one of the biggest factors holding back small and mid-sized firms from achieving their business goals was IT. One may argue that smaller businesses lack the capital that the bigger players have to invest in their business, but even with all other aspects being more or less equal, the difference brought about by their lack of investment in IT was found to be a key differentiating factor--far more than other elements such as marketing, human resources and even industry expertise. There’s no denying that IT plays an important role in keeping any business running. Ignoring your IT infrastructure can prove disastrous, but maintaining an in-house IT team to take care of it can be expensive--especially for SMBs. By outsourcing IT to a trusted MSP, businesses can benefit from significant cost savings that arise from not having to hire an entire IT team in-house. The second i